Privacy policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in the following privacy policy.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator's contact details can be found at the top of this website in the legal notice.
How do we collect your data?
On the one hand, your data is collected when you provide it to us yourself. This may, for example, be data that you enter in our contact form or data that you provide when registering in our support forum or when purchasing a software license.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you open this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. An analysis of your user behavior based on this data does not take place.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. Please note that any software licenses you may have purchased will also expire if you wish to delete your account.
You can contact us at any time if you have further questions on the subject of data protection.
2. Hosting
We host the content of our website with the provider Hetzner.
The provider is Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany (hereinafter referred to as Hetzner).
For details, please refer to Hetzner's privacy policy: https://www.hetzner.com/de/rechtliches/datenschutz.
The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Order processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3 General notes and mandatory information
Data protection
The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The party responsible for data processing on this website is the party indicated at the top of this page in the legal notice.
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data on the basis of Art. 6 para. 1 lit. c GDPR if this is necessary to fulfill a legal obligation. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of fulfilling a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities, passing on data to the provider for online payments), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
The following is also important to mention here: We can delete all your account data and profiles at any time and also completely remove your IP address (e.g. internally logged for security reasons in the case of posts) from our systems when deleting data. However, if you are still using a current license for one of our software products, this license will also be lost. You may then no longer use the corresponding software product, as it is no longer possible to determine the legality of your purchased license. Voluntary contributions that you write in our user forum (relating to topics, posts and public attachments) cannot be deleted completely either, as on the one hand logical connections between forum topics would be lost and on the other hand it cannot be ruled out that your contributions have been quoted, for example in replies from third parties that we cannot edit. In addition, the complete removal of your public posts is not technically possible. IF YOU DO NOT AGREE TO THIS RESTRICTION ON THE RIGHT TO DELETE YOUR DATA, THEN YOU SHOULD NOT WRITE ANY PUBLIC POSTS IN OUR SUPPORT FORUM. IT IS ALSO ADVISABLE TO CHOOSE A USER NAME / PSEUDONYM IN THE SUPPORT FORUM THAT DOES NOT ALLOW OTHER USERS TO DRAW ANY CONCLUSIONS ABOUT YOU. If you are addressed by other users with this nickname (pseudonym), it will no longer be possible to identify you personally once your account has been deleted. All other profile and account data will be removed by us. This applies in particular to all areas outside our support forum (called CBACK Community). Registration in our support forum is not mandatory when purchasing one of our products or services. Your customer account, which can also be completely removed, is therefore deliberately separated from your voluntary forum account. The information you provide in your forum profile is all voluntary and not required. The e-mail address required for the account is hidden from other users of the forum system by default, unless you deliberately decide to make it public.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible. Please note that we cannot logically transfer the license information of our software products to other products. Furthermore, contributions that you post voluntarily in our support forum (CBACK Community) cannot be made available either. On the one hand, this would put too much strain on our server systems and, on the other hand, we would possibly infringe the copyright of other users if we quoted content in posts. However, you can view all your posts in the forum at any time by clicking on your post number in your profile. Only your own posts will then be displayed in a standard HTML format. You can save this content for yourself using the key combination CTRL+S or by copying and pasting individual posts. You can also edit or delete your own posts at any time. The same applies to private messages: Here you can see at any time in your Inbox / Outbox which messages we still have saved from you and you have the option of copying, saving or even deleting your message texts yourself at any time. You can also view and edit/delete your voluntary profile details at any time via the user control center of our forum software. All information except your user name and e-mail address is voluntary. You can also end any ongoing sessions in the forum yourself at any time in the "Login History" area. If you want us to delete your account, an informal private message to the forum user "cback" or a request via our contact form is sufficient. If you use the contact form, please use the same e-mail address that you used in the forum or in your customer account. We will send a short reply before deletion to verify that you really are the owner of the account marked for deletion and will delete it immediately after you have confirmed it again. During deletion, all session logs that may still exist as well as the log file of your logins (login history), which only you can view, will be completely removed from our systems. Logged IP addresses are also anonymized for your contributions and can therefore no longer be assigned.
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we generally need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the review.
- If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes to "https://" and by the lock symbol in your browser address bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Encrypted payment transactions on our website
If there is an obligation to provide us with your payment data after the conclusion of a fee-based contract, this data will only be used for payment processing and then deleted. Payment transactions via the usual means of payment take place exclusively via encrypted SSL/TLS encryption. In addition, we always offer you the option of a prepayment transfer so that you do not have to transmit any payment data to us and can take action yourself at your bank. We will then provide you with our bank details in the order confirmation or invoice.
PayPal
On our website, you have the option of processing payments via the payment provider PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). If you select payment via PayPal, the payment data you enter will be transmitted to PayPal in encrypted form. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option to withdraw your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.
Stripe
We enable the payment process to be processed via the payment service provider Stripe, ℅ Legal Process, 510 Townsend St., San Francisco, CA 94103 ("Stripe"). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to Stripe insofar as it is necessary for the fulfillment of the contract (Art. 6 para. 1 lit. b. GDPR): Name of the cardholder, email address, customer number, order number, bank details, credit card details, credit card expiry date, credit card verification number (CVC), date and time of the transaction, transaction amount, name of the provider, location. The processing of the data specified in this section is not required by law or contract. We cannot process a payment via Stripe without the transmission of your personal data. Stripe assumes a dual role as controller and processor for data processing activities. As a controller, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe's legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the execution of the contract (pursuant to Art. 6 para. 1 lit. b GDPR). We have no influence on this process. Stripe acts as a processor in order to complete transactions within the payment networks. Within the framework of the order processing relationship, Stripe acts exclusively in accordance with our instructions and has been contractually obliged to comply with data protection regulations within the meaning of Art. 28 GDPR. Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). You can find further information on objection and removal options vis-à-vis Stripe at: https://stripe.com/privacy-center/legal
Your data will be stored by us until payment processing has been completed. This also includes the period required for processing refunds, claims management and fraud prevention.
4. Data collection on this website
Cookies
Our Internet pages use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services when purchasing a license).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in the detailed cookie policy below.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL (forwarding page)
- Host name of the accessing end device
- Date and time of the request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - the server log files must be recorded for this purpose.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
Comment function on this website
For the comment function on this page, in addition to your comment, information about the time the comment was created, your e-mail address and the user name you have chosen will be saved.
Storage of the IP address
Our comment function stores the IP addresses of users who post comments. As we do not check comments on this website before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.
Subscribe to comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation e-mail to check whether you are the owner of the e-mail address provided. This happens automatically when you register in our support forum for the first time. You can unsubscribe from this function at any time via a link in the info mails. The data entered when subscribing to comments will be deleted in this case; however, if you have transmitted this data to us for other purposes and elsewhere (e.g. license purchase), this data will remain with us.
Storage duration of the comments
The comments and the associated data are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).
Legal basis
The comments are stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing operations already carried out remains unaffected by the revocation.
Server locations
CBACK Software only uses servers whose data centers also comply with the GDPR guidelines and are located in an EU location. For individual orders, your customer data and any access data are stored in AES encrypted form on our company's in-house servers, which are not accessible from the Internet. For larger projects, we like to use a versioning system from the provider GitHub, which also fully complies with the GDPR. Your project data is managed in a private GitHub repository without personal data or access data. However, we will explicitly ask for your consent before we store project data via GitHub. Otherwise, we work exclusively in a local environment in our company and do not post your project data on the Internet at any time. We then publish individual orders exclusively at your specified desired location or in your own test environment. If you do not yet have a test environment available, we will consult with you to set up an online, access-protected test site on our web servers where you can track the status of your project yourself, but no unauthorized third parties can do so.
Social media
To protect your data, CBACK Software does not directly integrate social media (e.g. X, Facebook, etc.) on our website. We only sometimes refer to any profiles that we make available on external providers (X, YouTube, GitHub) with a simple external link marked as such. If you do not click on these links and visit the external website, your data will not be passed on to social networks or third parties at any time.
5. Registration on this website (Client Panel / Support Forum / CBACK Community)
You can register on our website in order to use additional functions. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be completed in full. Otherwise we will reject your registration. In addition, you must be at least 16 years of age or older to register for one of our services or to purchase a software product. We will use the e-mail address provided during registration to inform you of important changes, such as changes to the scope of the offer or technically necessary changes. However, no advertising emails will be sent. The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal message by email, PM or contact form is sufficient for this. The legality of the data processing that has already taken place remains unaffected by the revocation. The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected. You will only receive other emails that you may potentially receive from us if you have triggered a function yourself. For example, by subscribing to a topic in our support forum or by triggering a password reset request. You can view and manage your subscribed topics yourself at any time via the User Control Panel. As a customer who has purchased a license, we may also send you an e-mail in a client specific topic or if it contains information about your existing license (e.g. notification that an update or support package is about to expire).
Client panel access
If you purchase a license for one of our software products, you will receive access / an account to our customer menu. This allows you to view and manage your license data, download the purchased software products, extend the license or purchase additional licenses. Your account in the customer manager cannot be viewed by third parties at any time. The data is stored securely on our systems. You have the option of having all data deleted completely at any time. You can view all the data we have stored about you at any time in the Client Panel. Please note that current software licenses also expire if your account is deleted and cannot be transferred to other products for technical reasons.
Support forum / CBACK Community
Registration in the support forum (CBACK Community) is voluntary. Apart from your e-mail address and your user name/password, there are no mandatory details. You can decide at any time which data you enter in your user profile. Every post you make is also voluntary. If you have not written any posts in the CBACK Community, your account can be deleted completely at any time. This can be done independently of any existing customer account and therefore has no effect on license terms. If you only wish to delete your forum account (partial deletion) but still wish to retain access to the customer system, this is possible without any problems. Please let us know explicitly when you wish to delete your account. As already mentioned elsewhere, public posts, public file attachments and the public nickname (pseudonym) cannot be completely deleted from the forum for technical reasons, as other members can quote posts or address you with your pseudonym, for example. Please note this before registering. You may choose a user name (pseudonym) that cannot be traced back to you personally. All other data will be completely removed from our systems if you delete your account. See also the points on revocation and data portability in this declaration for more information. Registration in the support forum is not mandatory even if you have purchased a software product.
Processing of customer and contract data
We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service. The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected. For customers who place regular orders for their website, we offer to store any data (e.g. access data) in encrypted form on a local server in our company for a longer period of time so that we do not have to request it again for each order. The customer must explicitly agree to this. Furthermore, customer accounts for software licenses remain valid even after the license has expired, so that the customer can order a new license or extend an existing one at any time, even if the license term has expired. A customer account will only be deleted if the customer requests this informally by e-mail or via the contact form.
Use of an external image proxy / CDN to encrypt user images in the support forum
Our support forum uses an image proxy service provided via Cloudflare CDN / WeServ NL, which works in compliance with the GDPR to subsequently encrypt external images embedded by users and deliver them to the forum visitor. This is done to increase your security, as embedded images over which we have no control (embedded by users in posts) then do not establish direct contact with the third-party server, over which we have no control. The image proxy does this and then automatically delivers the content to our visitors. The image proxy sees the user's connection data (see server log files in this statement). However, the data is also not statistically analyzed. The image proxy also increases the data protection security of our visitors, as it can shield requests to third-party systems that may not be GDPR-compliant. Every registered user also has the option of switching off embedded images and media (YouTube) via their user control center in the settings (OPT-OUT). If this setting is selected, no more directly embedded content will be displayed in topics and all requests will only be made directly between you and the CBACK server. The proxy provider sets a cookie called __cfduid during delivery, which marks trustworthy data traffic in the Cloudflare network. This cookie does not track or contain any personal information. The image proxy is used in accordance with Art. 6 para. 1 lit. f GDPR. The possible OPT-OUT in the forum settings (no directly embedded images in posts) allows anyone to easily object to the use of the service. Further information on the privacy of this provider can be found here.
6. Plugins and tools
YouTube with enhanced data protection
This website may incorporate videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalize surfing on YouTube. Ads that are played in extended data protection mode are also not personalized. No cookies are set in extended data protection mode. Instead, however, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details on the extended data protection mode can be found here: https://support.google.com/youtube/answer/171780.
After activating a YouTube video, further data processing operations may be triggered over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active. You can deactivate the display of YouTube videos in your settings in the support forum. On our website, we ask you whether you want to see embedded YouTube videos. You can also change this setting at any time at the bottom of the page using the "Privacy" button.
